The excellent guide to re-building the fireball class at Draycote, published in this blog about two weeks ago, was the bible for our efforts at Datchet to re-build the ffs. The version we used has been updated and one item which proved important for Datchet is no longer included. Here it is.
At Datchet, most new club members introduce themselves by walking into the club office, usually at a weekend, and asking if they can join and what boat should they buy and so on. The club staff used to welcome them gladly, take their money and promptly lose all further interest in them. They were left in limbo with no idea what to do next.
At this stage they need to talk to someone – anyone! They need to be contacted by a member who has a boat and an interest in their future; who will take them to the bar and chat – a member with an ff perhaps ……
Obviously, there is a need to make a link between the club staff, a new club member and suitable ff members. It was as obvious to the staff as it was to me. They happily agreed to collect e-mail addresses and phone numbers from everyone joining the club or likely to join and to send them to me by phone or e-mail pronto – ie: as part of the process of taking the money.
Problem solved. Well no, it wasn’t. Busy staff, doing two or three things at once at the weekend, take the money, dish out the membership card etc and forget about e-mail and phone numbers. It took a season and frequent reminders before the new habit established itself.
Once established, it made a big difference – most of the new ff members at Datchet are also new club members.
Mike Firth